Shipping Policy

Shipping Policy

Thailand
Free shipping on orders over $50US (via courier 1 - 3 business days once dispatched). We ship our domestic orders via EMS Thai Post. When you are provided with your tracking number it will also advise the company we have used to send the parcel to you. 

Worldwide: We Ship our international worldwide orders via Fastship/FedEx/DHL. When you are provided with your tracking number it will also advise the company we have used to send the parcel to you. 

International deliveries:

For purchases outside of Thailand, you may be required to pay duty tax on your orders.

Please ensure you are aware of the possible charges you may incur in order to release your goods.

Please make sure your order is correct.
No order changes or cancellations once the order has been placed.
Customs duties & Taxes are the responsibility of the buyer for all countries - if you refuse your parcel at customs due to the fees your order will be destroyed by customs and will not be refunded by Jampa Baby Clothing.

How long does it take for my order to be processed?

We aim to ship goods within 2 business days of receiving your order. Please note we ship orders on working days and weekend orders will be packed and dispatched the following Monday.

However, if we are having a store-wide discount or a new season launch due to the large amount of orders we receive our processing times can be longer and the expected time delay can be 5-7 business days. This normally happens once a month with new launches.  We appreciate your patience while our team works hard to get the orders dispatched as fast as we can. Please double check your shipping address is correct as we can not be held responsible for un-delivered orders due to incorrect delivery details.

Note: About shipping rates & delivery estimates > Shipping charges for your order will be calculated and displayed at checkout.